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Marketing and Sales, Customer Relationship Management

  • Service level assessment and optimization of customer service processes
  • Marketing strategy development
  • Construction / reorganization of the Contact Center
  • Support of the implementation of remote maintenance systems
  • Conducting training events
1

Contact Us

2

Discussion of requirements

3

Working plan creation

4

Contract conclusion

5

Project implementation

You need us if

1. Marketing budgets are increasing, and the effectiveness of advertising campaigns is reduced / not known

2. The company’s mission is of no value to the client or absent

3. Different approaches to customer service in different channels

4. The cost of attracting and retaining a customer is not known

5. Loss of market leadership

6. Low repeat sales

Expected results
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Increase customer loyalty through the formation of personalized offers

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Ensuring sales of finished products at the maximum market price for profit

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Increased sales through the introduction of financial instruments

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Standardization of processes and approaches to customer service

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Organization of high-quality customer service (including through remote channels)

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Increased staff productivity

Experts