Marketing, Sales and Support Service
- Service level assessment and customer service process optimization
- Marketing strategy development
- Contact center creation / reorganization
- Remote maintenance system implementation support
- Training event conduct
1
Contact Us
2
Discussion of needs and expectations
3
Working plan creation
4
Contract conclusion
5
Project implementation
You need us if you have the following emergencies:
- Increased marketing budgets, but decreased / unknown effectiveness of advertising campaigns
- Company’s mission is of no value to the client or is missing
- Different approaches to customer service in different channels
- Unknown customer acquisition and retention costs
- Loss of leading market position
- Low reselling
- Lack of customer segmentation by importance (profitability) for the company
Expected results
Customer loyalty improvement through customized offers
Guarantee of finished product sales at the maximum, market price, for profit
Sales increase through implementation of financial instruments
Standardization of customer service processes and approaches
Organization of high-quality customer service (including through remote channels)
Staff productivity improvement
Line Experts